Support

Need help with EarnAI? We're here for you.

Email Us

We respond within 24 hours

supportearn.ai@gmail.com

Common Questions

How do I cancel my subscription?

Go to Profile → Plan & Billing → Manage. You can cancel anytime from the Stripe billing portal. You'll keep access until the end of your billing period.

When do my free uses reset?

Your monthly usage (plans and coach messages) resets 30 days after your first use each cycle. You can see your reset date on your Profile page.

What AI models does each plan use?

Free uses Haiku (basic). Starter uses Sonnet for plan generation and Haiku for coaching. Pro uses Opus for plans (our best model) and Sonnet for coaching.

Can I change my plan?

Yes. Go to Profile → Manage to upgrade, downgrade, or switch between monthly and annual billing through the Stripe portal.

Is my data safe?

Yes. We use Supabase with row-level security, Stripe for payments (PCI compliant), and never store your payment information directly.

How do I delete my account?

Go to Profile → scroll to the bottom → tap 'Reset & start over'. This deletes all your data permanently. To cancel billing first, use the Manage button.